Department: Technology (IS)
Additional information about IT services is available on the Information Systems website. View services, recent stories, updates, and more! is.wfu.edu
Accessibility 6
- Introduction to Web Accessibility
- Technology Accessibility Program (TAP)
- Accessible Virtual Spaces
- Accessibility Resources for Content Creators
- Accessibility Resources for Web Developers
Account and Password 6
- Log into your student Google Account
- Guest Account Renewal
- Google Account Setup on Mac
- Student to Staff Account Transition
- Change your password
AI 5
- Google Gemini Chat: explore generative AI with content, code and image generation
- Explore Generative AI with Microsoft Copilot Chat for Wake Forest
- Explore generative AI with Adobe CC tools, including Firefly and Photoshop's Generative Fill
- NotebookLM, your "personalized AI collaborator"
- Zoom AI Companion: use Zoom's AI features to automate minutes, recordings and more.
Cognos 8
- Searching in Cognos
- Renewing Your Credentials in Cognos
- Steps to save a report to Cognos, Google Drive, or Network Share Drive (Windows)
- Convert Multiple Excel from Cognos into a Single Google Sheet
- Change Cognos Default Report Type
Computing 13
- Find a Computer Name
- Clear browser cache in Internet Explorer, Firefox, Chrome, or Safari
- How to toggle projection settings (Windows 10)
- Central Computer Management
- Unsupported Operating Systems
Email (Gmail) 9
- Gmail Alias Account Setup
- Browser email links: create messages with one click using Google Mail as your "default mail handler"
- Students - Transfer your WFU Google data to a personal Gmail account
- Spam
- Yet Another Mail Merge (YAMM)
Google Workspace 16
- Using Google Drive at WFU
- Manage ownership of Google Docs
- Using Google Meet at Wake
- Upload files to Google Drive
- Convert Google Classic Sites to New Sites
Network & Wireless 15
- Wireless Networking
- Wireless access for visitors
- Manual Wireless Settings (EAP method)
- Wired Networking
- Accepting a new network security certificate
Security 7
- Malicious Site Blocked - Cisco Umbrella FAQ
- Encryption on University-Managed Computers
- Unlocking a WFU-issued computer using a BitLocker recovery key
- Protect your personal identity and account data (students)
- Virus and Malware Removal Tools and Tips
Telecom 9
- Cisco IP Video Phone - Quick Start Guide
- Cisco IP Non-Video Phone – Quick Start Guide
- Setting up Speed Dial on your Cisco Video Phone
- Call forwarding from your WFU Cisco phone to another number
- Accessing Cisco Unity Voicemail
Web Hosting (WakeSites) 7
- Maintaining Legacy Personal Web Pages
- Registering a Third Level Domain Name (TLD)
- WFU Web Hosting Options
- WordPress 5 Essential Training (LinkedIn Learning)
- Migrate your WakeSites Account to Reclaim Hosting