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Wake Forest University

Renewing Your Credentials in Cognos

Modified on: Thu, Jun 10, 2021 at 1:50 PM


If you have a scheduled report or job in Cognos, when you change your password, you will need to log into Cognos and renew your credentials so that when the report / job next runs, it has your updated login information. To do so:

1. Log into the Cognos environment where your reports / jobs are scheduled.

2. Click the person icon in the upper right corner.

Screenshot of person icon


3. Select “My preferences”

screenshot of My Preferences


4. Select the Personal tab and then click on “Advanced”. Select "Renew" to renew your credentials. 

Screenshot of Advanced Menu highlighting Renew next to Credentials

You will see the following message near the top of your screen if you are successful:

Renewed Credentials Screenshot


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