Using Passkeys for Google 2-Step Verification

The best-in-class of all the Google 2-step verification methods, passkeys are easy but also incredibly phishing-resistant. They are like secret digital "keys" that you keep on your devices, working in partnership with the same technology you use to unlock your phone or laptop. They're superior to other well-known Google 2-step methods like SMS, codes, or calls because passkeys can't be used by hackers.
Passkeys use your Face ID, Touch ID, or PIN number authentication on your mobile and laptop devices as a second factor for your Google Workspace Account.
Everyone with a WFU account is encouraged to add at least two passkeys to their account.
Ready to get started? Here’s how:
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Set up your device passkey
macOS: Set up Touch ID
- Click on Apple Icon in top left corner of screen and select System Settings.
- Scroll down and select Touch ID & Password on the left-hand side. Select Touch ID.
- Follow the prompts to complete the setup.
If you would prefer not to use your fingerprint to set up a Passkey on your Mac, please see the non-biometric Passkey instructions
Windows: Set up Windows Hello (PIN, face, and fingerprint recognition)
- Open Settings and go to Accounts.

- Select Sign-in options.
- You will need to set a 6 digit PIN to enable Windows Hello. First set up a PIN and then follow the prompts to set your preferred Windows Hello method.
iOS, iPad OS: Set up Face ID or Touch ID
- Open Settings.
- Navigate to Face ID & Passcode (or Touch ID).
- Follow the prompts to register your biometrics.
For more information, see Apple's instructions on setting up Face ID or Touch ID
Android: Create a screen lock
- Open Settings.
- Tap Security or Lock Screen.
- Set up a PIN, pattern, or biometric lock.
For more information, see Google's instructions for creating a screen lock.
I do not want to use biometric data to create a Passkey. What are my options?
On a Windows device, you may use the Windows Hello PIN option instead of using a fingerprint or facial recognition.
If you have a Mac computer and would prefer to gain the security benefits of a passkey without using your fingerprint, follow these steps: copy link
Open this link in Google Chrome (recommended for the best experience with Google Workspace): https://myaccount.google.com/signinoptions/passkeys
Sign in to your WFU Google account.
On the Passkeys and security keys page, click Create a passkey.

Click Create a passkey(again).
When prompted to turn on iCloud Keychain, click Cancel.

When asked where to save your passkey for google.com , choose Your Chrome profile.

Click Continue.

Click Use Password...

On the Passkey created page, click Done.

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Create a passkey in your Google account
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Google will walk you through setting up your passkey in a few simple clicks.
Mac users may be prompted to choose where to save your passkey
You may be prompted to turn on the iCloud Keychain. If you select Turn On and are not logged into an iCloud account, you will be asked to then sign into or sign up for an iCloud account. Please see Pros and Cons of Using an iCloud Account for more information.
If you do not wish to use the iCloud Keychain feature, or sign up for an iCloud account, click Cancel.

You will then be prompted to select where to save your passkey:

If you are signed into an iCloud account, you may go ahead and choose to save your passkey to the iCloud keychain if you would like.
Otherwise, we suggest saving the passkey to the Chrome profile.
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Set up a passkey on another device (like your phone) as a backup. Click Create a Passkey.
- Click Use another device.
- (If prompted to insert a security key, click Change. Click iPhone, iPad, or Android device.)
- This will open a QR code.
- Open the camera on your phone and view the QR code.
- Follow the instructions to add a passkey to your phone.
- When you receive confirmation on your computer, click Done.
That's it! Next time you need to log into new sessions with your WFU account, instead of a phone call, SMS text, or prompt, use your passkey.

Your other 2-step methods will still be there, if you ever need them.
If you would like help setting up your passkey or have questions along the way, contact our team via chat at the window to the right, call us at 758-HELP, send an email to [email protected], or drop by The Bridge on the main floor of ZSR library.
Passwordless Logins
WFU community members are able to bypass entering their password when logging into accounts by using a passkey (fingerprint, face, or screen lock). Passkeys will also remain as a second step when signing in with a password. This speeds up the login process and is more secure since a passkey cannot be shared with someone else.
If you have Windows Hello or Apple Touch ID configured, Google will present the following message:

If you already have a passkey set up for Two-Factor Authentication, little or no further action is required.
If you do not have a passkey set up, Google and your operating system will guide you through setting one up. For more information about setting up a passkey, please see the Using passkeys for Google 2-Step Verification guide.
If you get an error message, click "Try another way" to enter your password. See the Passkey error troubleshooting assistant for more information.
Passwordless passkey FAQ
How will this affect logging into non-Google software with my WFU Google account?
No change. You will use your passkey to login.
I have been delegated access to another person’s account. Will this affect my access?
No. This will not affect delegated access.
What happens if my fingerprint or face aren’t recognized? Will I be able to login to my computer and to my Google account?
Yes! If that happens, you will still be able to enter your password to login to either your computer or your Google account.
Additional Questions?
For additional questions, please see our Passkey Frequently Asked Questions page.