Recommended Windows Wireless Configuration for eduroam

To ensure the best possible experience when connecting your Windows laptop to WFU wireless via eduroam, please follow these steps:

Update Wireless Driver

Download the latest Intel Wireless Driver
- Verify that the "Version" is selected as the "(Latest)" version number.
- Click the "Download" blue button.
- Locate the downloaded file and double-click to install. Follow the steps to fully upgrade your wireless driver.
- Note: installing this update will disconnect your WiFi connection for approximately 10 seconds.

Open the Windows Menu and search for the Control Panel. Click to open.
Click Network and Sharing Center.
Under Connection click on Wi-Fi (eduroam).
Click on Wireless Properties.
Click on the Security tab at the top.
Click on Advanced settings.
Under Specify authentication mode, change to User authentication.
Click OK to close all the windows.
You will be prompted to reconnect to eduroam and enter your WFU email address and password.
- Be sure to enter your complete @wfu.edu email address for the username.

Check to see if you have any available updates from Microsoft for the Windows OS.
- Open Settings from the Windows/Start Menu.
- Click on Windows Update from the list on the left side.
- Most times, it will automatically start a search for available updates. If not, click Check for updates.
- Install any available updates that may appear.

Open the Windows/Start Menu and search for "Device Manager" and open.
Once Device Manager is opened, scroll and find Network adapters.
Locate the installed Intel Wi-Fi adapter -- example of what it may look like:

Right-click on the adapter and click Properties.
Click to open Advanced.
Change the following settings:
- MIMO Power Save Mode > set to "No SMPS"
- Preferred Band > set to “Prefer 5GHz band”
- Roaming Aggressiveness > set to “4. Medium-High”

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