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Wake Forest University

How to Remove a Different University's Eduroam Profile From your Mac

Modified on: Wed, Apr 23, 2025 3:13 PM


If you are having trouble initially connecting to the Eduroam network and have previously connected to another universities eduroam wireless network, please follow the steps below:

Note: If you have successfully connected to eduroam on our campus using another institutions credentials, this may prevent you from accessing certain resources such as printers and file shares.

  • Open Finder and search for Keychain Access.

Keychain access in system

  • In the Keychain Access list(as shown below), look under the Name column for any entries with Eduroam in the name
  • Select them individually and delete them

eduroam profile in keychain access window

  • Once removed from the list, close out of the Keychain Access window
  • Attempt to connect to the Eduroam network again
  • You will then be prompted for you WFU credentials (Enter your full @wfu.edu account as the username)



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