Basic Telephone Services

Campus Calls: Dial the last four digits of the number from any campus phone to reach another campus extension

Local Calls off Campus: Dial 9 + the number.

Your unlimited local calling area includes calls to the 336 Area Code

Long Distance Calls: Dial 9+1+area code+ number

Please Note: You cannot accept collect calls on a University telephone.

Caller ID: Caller ID is standard on all university phones. For you to take advantage of Caller ID, you will need a Caller ID-equipped telephone.

Student Telephone Service

Students may request a telephone line in their rooms. The landline package provides a touch-tone telephone line to your residence hall room with University and local service. Your friends and relatives can call your room directly; be sure to give them your new telephone number, including the area code (336). You are required to provide your own telephone.

Call waiting informs you, while you are on a call, that another party is trying to reach you. The party trying to reach you hears ringing and you hear the call waiting tone.

Call-waiting comes standard with all student phone lines.

Call Waiting Instructions:

1. Listen for the call waiting tone.

2. Inform the party with whom you are speaking that you are going to answer a waiting call.

3. Press & hold down the switchhook for one second, then release it.

4. Speak with the calling party.

5. To return to the original caller, press the switchhook again.

The call waiting tone is one short tone followed ten seconds later by a short reminder tone. No further notification is given. If you do not answer the call waiting tone, the calling party continues to hear ringing until he or she hangs up.