Service Request

Submitted by vientojg on Fri, 03/27/2009 - 08:20

Information Systems now uses the “IS-Requests Form” for recording requests for systems changes and enhancements. This form is an intermediate step in our IT project management process.

Please complete the Service Request Form by following these steps:

1. Download the form.

2. Save it on your computer.

3. Open the form using Adobe Acrobat

4. Save the form and rename it using the following convention:

Department (5 letters or less, lower case only)_username_date.
For example, Pat R. Smith in University Advancement would submit a request saved as:  ua_smithpr_081507.pdf.

5. Complete the form.

6. Submit the form as an attachment to is-requests@wfu.edu.

Please note that we continue to use Service Desk cases to track issues with services we currently provide. 

Useful Links: