Cisco VPN Window Stays Minimized

Symptom:
Upon launch, the VPN client window never appears.  In the task bar, one can see an icon for the VPN client. Hovering over the icon displays a window, but it is not possible to display the corresponding window.

Solution:

Edit the vpnclient.ini file.This file may be in the directory C:\Programs\Cisco\VPN Client. The problem may be an absurdly large value for WindowX and WindowY. Change these to 42949.

Here are values from a working vpnclient.ini file:

[main]
ClientLanguage=
[GUI]
DefaultConnectionEntry=WFU_VPN-User_ver11
WindowWidth=602
WindowHeight=332
WindowX=42949
WindowY=42949
VisibleTab=0
ConnectionAttribute=0
AdvancedView=1
LogWindowWidth=0
LogWindowHeight=0
LogWindowX=0
LogWindowY=0


Alternate Solution:

Hit CTRL + ALT + DELETE on your keyboard and the select Start Task Manager
Under the Applications tab, find the VPN Client, right click and select Maximize. This should restore the window and allow you to adjust its size from there. 

Note: It is not currently known if this is a permanent or quick temporary fix.  Thus, if the issue is reoccurring, please refer to the first solution to resolve it permanently.    


Keywords: Cisco, VPN, window, minimized, visible, invisible, will not open.


11/20/2012

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