Wake Forest Cable TV 2 Go

Wake Forest is offering a new, free cable television service.  Wake Forest CATV 2 Go is available to our students that live in University owned housing.  Students must request an account in order to watch limited cable television programming on their mobile devices.


This service provides access to the following channels:  ESPN 1, ESPN 2, ESPN 3, ESPNU, Comedy Central, BET, MTV, Nick, Spike, and VH1.  ESPN channels are live streaming channels and can be viewed from an iPad, iPhone, Droid tablet or phone.  The other channels are on-demand channels and can be viewed from a laptop computer.




Request an account

Click here to request your account today!   After you submit your request, you will receive an email from Information Systems that will explain how to set up your account on the Time Warner Cable website.  If a roommate or suitemate already submitted a request and set up an account, you can ask her/him to set up access for you.  



Frequently Asked Questions

  • I already have an account through Time Warner Cable back home.  Do I need to request an account at Wake Forest too?

    • No, you do not need to request an account from Information Systems.  

  • My roommate or suitemate is using the Wake Forest CATV 2 Go service, can I use it too?

    • Yes, you can ask your roommate or suitemate to set up access for you.  There is one Time Warner Cable account for each University owned residence hall room, suite or apartment.

  • I am having trouble with getting the service to work on my personal device.  Who can help me to troubleshoot my problem?

    • The team at Time Warner Cable can help you.  Click on ‘Contact Us’ on any of the Time Warner Cable web pages and choose the method to contact TWC.



Setting up MyAccount online

 

1.    Go to the following website https://myservices.timewarnercable.com/

2.    Click on the ‘Register for a TWC ID’ button.

3.    Enter 27106 as the zip code and the phone # to which WFU assigned to your room and then click continue.  

4.    Enter the 4-digit customer code WFU assigned to you.

5.    Create your profile by entering your email address and creating a username and password.  Review the terms of use and check the ‘Terms of Use’ box if you agree.  Click ‘Continue’.

6.    Set up your security questions.  Click ‘Complete My Registration’.

7.    You will be directed to the MyAccount login screen.  You DO NOT need to login to begin using this service.   Instructions to begin using this service are listed below.   

 

The following channels are available at this time on the TWC Live TV app to watch in addition to the channels currently listed, ESPN 1, ESPN 2, ESPN 3, ESPNU, Comedy Central, BET, MTV, Nick, Spike, and VH1 , as “away from home”


CH #

Program

2

TV GUIDE

14

News 14Carolina

48-1

BBC AMERICA

55-1

FOOD NETWORK

56-2

HGTV

63-1

TRAVEL

 

 

WFU will provide Time Warner Cable a list of the accounts that they have given out that will need to be “refreshed”.  This list will need to be sent in the Summer and Winter and we will need at least 2 weeks notice to have time to get the accounts reset for new students moving in.


Set up the additional accounts for your roommates or suitemate (if applicable)

Use these instructions to set up additional accounts for your roommates or suitemates.


  1. Go to https://myservices.timewarnercable.com and log in your TWC ID.  Click ‘Sign In’.

  2. Click ‘My Profile’ > ‘User Management’ > ‘Manage Users’

  3. Click ‘Add a User’

  4. Enter your roommates’ or suitemates’ First Name, Last Name and WFU Google Mail address. [DO NOT check ‘Make this person an Account Partner’ and ‘TWC TV for devices’]

  5. Review the terms and conditions and check the ‘Terms and Conditions’ box if you agree.

  6. Check ‘Send me an email when the invitation has been accepted’.  

  7. Click the ‘Add’ button.

  8. To add another roommate, click the ‘Manage Users’ and follow the same process starting with step 3.

  9. Ask your roommate or suitemate to check their WFU Google Mail inbox for an email from Time Warner Cable.  Your roommate or suitemate must do the following:

  1. Click ‘Sign up for a TWC ID’

  2. Create a username and password.  

  3. Review the terms of use and check the ‘Terms of Use’ box if you agree.  Click ‘Continue’.

  4. Set up your security questions.  Click ‘Complete My Registration’.

  5. You will be directed to the MyServices login screen.  You DO NOT need to login to begin using this service.   Instructions to begin using this service are listed below.



How to use the Wake Forest CATV 2 Go service


To view ESPN (Live streaming TV)

On a computer:

  1. Go to www.watchespn.com   

  2. Click on the ‘Watch Now’ button.

  3. Choose ‘Time Warner Cable’ as the provider and click ‘Continue’.

  4. Log in with your TWC username and password.

  5. Disable pop-up blocker for the ESPN site.


On a tablet or mobile phone:

  1. Download the ‘Watch ESPN’ app through the Apple App Store or Google Play Store.

  2. Open the ‘Watch ESPN’ app and select a video or live TV.

  3. In the ‘Choose Provider’ screen, select ‘Time Warner Cable’.

  4. Log in with your TWC username and password.   


To view BET, Comedy Central, MTV, Nick, Spike, or VH1 (On-demand TV)

On a computer:

Note: This service is currently NOT available on tablets and mobile phones.

  1. Browse to the appropriate website:

  • bet.com/tve

  • comedycentral.com/tve

  • mtv.com/tve

  • nick.com/tve

  • spike.com/tve

  • vh1.com/tve

When prompted, choose ‘Time Warner Cable’ as the provider, and log in with your Time Warner Cable ID (NOT your Wake Forest username).



Keywords: CATV 2 GO, cable, time warner
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