This page will help you to remove a printer and print driver from Windows 7 and Vista clients. This can help when a client has problems with a particular shared printer, while other users can print without errors. By following these steps, you can remove a bad queue and previously installed driver, so that you have a clean start when you attempt to add the print queue and driver back to your machine.
From your client desktop, click on the Windows start bubble. In the search panel, type 'Print Management', and then click on it above when it populates the search field.
The program should open and you will see a folder called 'Custom filters'. Expand it and click on 'All Printers'. This will show you all of your installed printers. Locate the printer that you want to remove. Right-click, select 'delete' to delete your selected queue.
Next, you need to remove the driver associated with the print queue you just deleted. Click on the folder called 'All Drivers'. Scroll through the list of installed drivers. Select the driver(s) that pertain to the model printer you wish to remove. Right click a driver and choose 'Remove Driver Package'. This should uninstall the driver.
When done, close the Print Management utility.
Before attempting to reinstall a problematic printer, you may wish to reboot to restart the print spooler service.
Keywords: Printer, driver, uninstall