- Service Desk phone support (including assistance through ResolveIT and e-mail) is available Monday through Friday, 8:00am-5:00pm except during University Holidays and other closings.
- Backup your data before you bring the ThinkPad to The Bridge.
- Your WFU ID card is required for picking up the ThinkPad.
- During University delays or closings due to inclement weather, the Service Desk will be unavailable for phone support. However, limited walk-in services are available at the Bridge if the Library is open and on-campus student employees are available to staff the Bridge.